Late or missing refundsUpdated 2 years ago

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take 3-5 business days before your refund is officially posted after receiving your refund confirmation email once inspection has passed. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].