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Ten10 Apparel FAQ logo

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Returns & Exchanges

How do I return or exchange items in my order

What is your Return/Exchange Policy?

We guarantee our clothing to be free of manufacturing defects and will accept any defective or incorrect items for Exchange or Return. To be eligible for a return or an exchange, your items must have been purchased within the

When will my return be processed?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed

How do I start a Return or Exchange?

To start a return or an exchange please visit our Returns Portal Here.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take 3-5 business days before your refund is officially posted after receiving your refund confirmation email once inspection has

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed/mailed to you. If the item wasn’t marked as

Are bulk/wholesale eligible for return

Any bulk or wholesale order that has been customized with team, personal, company, or any other added logo is not eligible for return.