US Shipping. TEN/10 APPAREL customers get fast, free domestic shipping on all orders over $50. Other orders qualify for our discounted standard flat rate shipping of $5.90. Please note that during holiday seasons, order processing will take 5 - 7 bus

<p id="isPasted" style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">US Shipping<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">TEN/10 APPAREL customers get fast, free domestic shipping on all orders over $50. Other orders qualify for our discounted standard flat rate shipping of $5.90.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Please note that during holiday seasons, order processing will take 5 - 7 business days. Once your items have shipped, they will be delivered from our doorstep to yours between 3-7 business days. For orders over $200.00, a signature will be required upon receipt of delivery. For questions regarding signature requirements, please contact USPS for more information.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Once your order is processed you will receive an email confirmation regarding your shipping details.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Shipping Rate &amp; Delivery *All shipments are sent from Jacksonville, FL . Orders ship between Monday through Friday excluding federal holidays.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Expedited Order Delivery Time: Expedited orders will be delivered within 1-3 business days from the ship date. Payment processing time is not included within this shipping estimated delivery window.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;"><a data-encoded-attr-charset="VVRGLTg=" data-encoded-tag-value data-encoded-tag-name="meta"></a>Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our facilities, we are unable to offer assistance. Ten/10 Apparel&#xA0;is not responsible for delays caused by the post office or lost packages due to address errors.

What is your US shipping policy?

International Shipping. We are working on providing Premium Fits to as many people in as many locations as possible. International shipping costs will depend on the country and location of the delivery address and will be determined at check out. Del

<p id="isPasted" style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">International Shipping<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">We are working on providing Premium Fits to as many people in as many locations as possible. International shipping costs will depend on the country and location of the delivery address and will be determined at check out. Deliveries can take up to 25 days for Canada shipments. TEN/10 APPAREL currently offers a flat rate shipping fee of $15.00 USD to Canada (Free for orders $150 and up).&#xA0;<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">NOTE: International shipments are eligible for return only. If you choose to return your order, please email <a data-fr-linked="true" href="mailto:info@ten10apparel.com">info@ten10apparel.com</a> for a Return Authorization form and note that TEN/10 APPAREL is not responsible for return postage fees.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">NOTE: Customs and Duties may be charged upon delivery by your countries border services agency. TEN/10 APPAREL is not responsible for these.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Shipping Rate &amp; Delivery *All shipments are sent from Jacksonville, FL .<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our facilities, we are unable to offer assistance. Ten/10 Apparel is not responsible for delays caused by the post office or lost packages due to address errors

What is your International Shipping Policy

Ten/10 Apparel has partnered with Route Shipping Insurance to offer the best possible end to tend delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in tra

<p id="isPasted" style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Ten/10 Apparel has partnered with Route Shipping Insurance to offer the best possible end to tend delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit. Their world-class application also provides real-time updates. If you experienced an issue with your order, just file a claim with Route&#x2019;s team <a href="https://claims.route.com" rel="noopener noreferrer" target="_blank">here.</a><p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">All Route enabled orders include 100% Carbon Neutral Shipping.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Where to make a Route Claim?<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Protect your order from loss, damage, or theft Refunds or reorders in just a few clicks Route&#x2019;s optional protection is offered to you solely in order to effectuate the shipment of your package(s). Route fee paid by the customer is a non-refundable insurance protection fee. Customers will receive a separate email from Route with Claim protection information. For additional updates, please download the Route app to <a href="https://claims.route.com">Make A Claim.</a><p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Note: Refunds for lost, stolen, or damaged orders will not be approved for orders with denied courier/Route claims<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Premium shipping protection is non-refundable.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Additional Questions? Find more information about Route <a href="https://route.com/help-center?flash_digest=6a5c413dca99f6bfb8742ae5e46465b404c55d25">here.</a>

What is Route shipping protection?

Shipment states ‘delivered’ but you have not received it. We ask that you allow up to 5 working days for your parcel to be delivered. Sometimes the courier prematurely marks it as delivered and tries a redelivery, it turns up in a secure location at

<p id="isPasted" style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Shipment states &#x2018;delivered&#x2019; but you have not received it. We ask that you allow up to 5 working days for your parcel to be delivered. Sometimes the courier prematurely marks it as delivered and tries a redelivery, it turns up in a secure location at your property or it may be at your neighbors.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">We reserve the right to class this as a &#x2018;delay&#x2019; if there is a high volume of parcels in the network and we are aware of delays, otherwise we will offer a refund or replacement.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">If a claim is to be made for a lost shipment, the form must be submitted at least 20 days after the shipment date for Domestic shipments and 40 days for International shipments.

What do we deem as lost?

Items arrive damaged in transit - apparel is wet, stained, torn etc. Some of your order is missing due to the box/packet opening in transit. Please contact us immediately if your items have arrived damaged or something is missing. Submit photographic

<p id="isPasted" style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Items arrive damaged in transit - apparel is wet, stained, torn etc.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Some of your order is missing due to the box/packet opening in transit.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Please contact us immediately if your items have arrived damaged or something is missing. Submit photographic evidence of tampered items.

What do we deem as damaged?

- Missing parcels or redelivery fees due to incorrect address information provided by you (You have 12 hrs from the time of order to modify your order). Please message us on our contact page here. - Delays in transit. - Order marked as unfulfilled or

<p id="isPasted" style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">- Missing parcels or redelivery fees due to incorrect address information provided by you (You have 12 hrs from the time of order to modify your order). Please message us on our contact page <a href="https://ten10apparel.com/pages/contact-us">here.</a><p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">- Delays in transit<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">- Order marked as unfulfilled or unshipped. This may be due to inventory issues or dispatch delays<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">- Orders stuck in customs - we cannot be held responsible for customs delays. Please get in touch with your chosen courier and pay required customs fees. If you refuse customs payments, we are not liable for any return to sender fees, and these will be deducted from your refund<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">- If you requested items to be left outside your property and they go missing - this waives the right to any claim as per carrier terms and conditions

What we do not cover

We will follow the claims policy with your selected courier to either locate your parcel or deem it as lost. This may take 5-8 weeks and is at the discretion of the courier. If your parcel has a GPS location or photographic evidence that it has been

<p id="isPasted" style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">We will follow the claims policy with your selected courier to either locate your parcel or deem it as lost. This may take 5-8 weeks and is at the discretion of the courier.<p style="margin-right: 0px; margin-left: 0px; caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">If your parcel has a GPS location or photographic evidence that it has been delivered to your property, is with a neighbor or at a secure location, we are not responsible for a refund or replacement. Maximum refund possible for unprotected parcels are $200 for your order if approved.

Policy for unprotected parcels

Receive your order date listed on product pages (ex. "RECEIVE YOUR ORDER BY DDD, MMM DD") is based on the fastest shipping option available ordered by 2 PM EST on the current day for domestics orders.If you are shipping an item over $75, you should c

<span id="isPasted" style="caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">Receive your order&#xA0;date listed on product pages (ex. &quot;<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">RECEIVE YOUR ORDER BY DDD<span data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">, MMM DD&quot;)<span style="caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">&#xA0;is based on the fastest shipping option available ordered by 2 PM EST on the current day for domestics orders.<br style="caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;"><br style="caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;"><span style="caret-color: rgb(31, 33, 36); color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif;">If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don&#x2019;t guarantee that we will receive your returned item.

Ordering & Shipping